3 Ways to Increase Sales With Real-Time Analytics
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Elie Khoury
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2. Targeted live chat. Forty-five percent of shoppers say that online chat is one of the most important e-commerce customer service features to them and 36 percent of online shoppers want retailers to improve their availability of live customer service. With statistics like these, it's not surprising that e-tailers see an immediate lift in conversions once they implement live chat.
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