15 Tips to a More Effective Distribution Center

8. Automate your claims process with your carrier, said Hathaway. His company had its IT team develop a button its call-center staff could click that sends an immediate fax to FedEx when there's a claim for a lost or undelivered package. Hathaway noted that nearly 95 percent of his company's claims are paid in full within 30 days of the claim being placed.