UPS, FedEx Cap Holiday Deliveries Amid Late Surge
Sorry, last-minute holiday shoppers. United Parcel Service and FedEx started capping air express deliveries in recent days after an 11th-hour increase in packages caused some retailers to exceed agreed-upon limits, according to people briefed on the situation. This year, both UPS and FedEx held some retailers to their volume commitments during the final shopping days before Christmas, aiming to avoid a repeat of last year's fiasco. Last Christmas, an estimated 2 million express packages didn't arrive under the tree in time, according to software tracking developer Shipmatrix Inc.