How Macy’s Found its Fit in the Hispanic Market

Macy's has promoted diversity among its own workforce, and its employees are driving the company in new directions. If you step into a Macy's these days, you may notice that some of the mannequins in the women's department don't look like most of the others. They're a little smaller on the bottom and bigger on the top, and their legs are just a bit shorter. How these figures took their place on the retail floor says a lot about the way in which Macy's has promoted diversity among its own workforce.