Guess Continues Innovation With Mobile Apps and Social CRM

Guess Inc., a global fashion-forward retailer, has taken the lead in using a litany of emerging technologies to improve its business and better its relationships with customers. At last month’s Retail Technology Conference, Guess SVP/CIO Mike Relich highlighted how the fast-growing retailer is adopting rather than fighting the "consumerization of retail" and as a result has already grown its mobile commerce business to 15 percent of its e-commerce revenue.