eBay Apologizes for Coupon Snafu
After a major snafu with its coupon marketing campaign, eBay has apologized and reissued coupons to users who had trouble redeeming them. eBay Spokesperson Ryan Moore told EcommerceBytes on Wednesday, "Some customers may have experienced difficulty redeeming an eBay Coupon that was issued to them in past few days. We have sent an email to these customers to offer them a replacement coupon to be applied toward their next purchase." eBay had sent $10 coupons good for purchases on eBay in late March, but users began reporting they were unable to redeem them.