At Foot Locker, ‘Disruption’ is Not a Dirty Word

Consumers don't "go" shopping anymore — they're shopping all the time. The barriers between channels are breaking down, and retail is in the midst of reinvention. That's the "relentless reality" that JDA Software CEO Hamish Brewer summarized in his introduction of the afternoon keynote at Retail's BIG Show on Sunday. Brewer suggested that the next 10 years will bring more change than the last 50 combined. How can retailers evolve? Foot Locker CEO Ken Hicks focused on identifying opportunities for forward-thinking retailers to succeed in the years ahead. Here's what retail CEOs like Hicks are thinking about in 2014: