E-Commerce

Trends, news and analysis on all topics related to selling products online, including email, mobile, SEM/SEO, social media, affiliate marketing, software, technology and more.

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Staples is using IBM's Watson cognitive computing technology on its website to help shoppers with "low-end tasks," such as customer service inquiries. In this interview with Faisal Masud at the National Retail Federation's Big Show, Staples..

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