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Target to Offer Shoppers More Mobile Payment Options
January 23, 2019 at 1:01 pm

Target will soon accept Apple Pay, Google Pay, Samsung Pay, and other mobile payment options in its stores, the company announced in a blog post Tuesday. The retailer is striving to offer more convenience and faster checkout experiences to customers. Target has offered mobile payment via its Target App since 2017, and the addition of…

2019 Retail Forecast: The Expansion of Brick-and-Mortar and Flexible Checkout Options
January 23, 2019 at 12:44 pm

2018 was a whirlwind year for retailers across the globe. We saw e-commerce retail disruptors like Amazon.com continue to make headway into physical retail, while several other retailers such as Toys"R"Us shuttered their doors after decades of providing unique products to shoppers. What’s more, in the latter part of 2018, we continued to see retailers…

5 Retail Tips for a Prosperous New Year
January 18, 2019 at 12:18 pm

The adoption of disruptive and innovative technologies will be what sets apart the retailers that thrive from those that fall behind.

The True Cost of Time Theft
January 17, 2019 at 2:51 pm

The opportunity to end wasteful time theft — and create improved conditions (and fewer losses) for everyone — is at hand.

Enhanced Customer Dwell Time Drives Retail Profits
January 17, 2019 at 12:33 pm

In the retail industry, customer experience has always been important, but it's now vital to drive customer satisfaction, repeat business and store profitability. Improving customer satisfaction and dwell time drives more items in the shopping cart and enhanced profitability. There’s a growing demand for new technologies to help retailers improve operations, develop stronger connections with today’s…

5 Trends E-Commerce Retailers Need to Know for 2019
January 14, 2019 at 8:05 am

Eager to know what 2019 holds for the world of e-commerce? Here are five key e-commerce trends that promise to fuel retailers worldwide in the coming year, including the continuous rise of machine learning to a more sophisticated focus on the omnichannel customer experience, selling on social media and more. 1. Machine Learning Changes Everything…

Discover the New Problem Affecting E-Commerce Businesses … Even Amazon
January 11, 2019 at 11:10 am

As a retailer, there have probably been times when you notice an uptick in unexplained cart abandonments or a drop in online sales. While there are a number of factors that can lead to these issues, there's a relatively new problem that has flown under the radar for most retailers: malware-driven advertisements. These unauthorized ads…

Amazon and Data, Shifting the Consumer Experience: A Retailer’s Dilemma
January 10, 2019 at 11:33 am

Amazon.com has raised consumer expectations of retailers on levels of service, speed and ease of use. Amazon has built an amazing search and recommendation engine by capturing years of transactional and search data on its platform. Once a consumer has found their product, the transaction is designed to be frictionless, incredibly fast and convenient with…

The 50 Best Retail Tips of 2018 Are Here!
January 9, 2019 at 1:11 pm

Total Retail is excited to present to you its 50 Best Retail Tips of 2018! For the past several years, the Total Retail editorial team has spent time in the fourth quarter poring over the work of our expert contributors to identify the 50 very best tips of the year, and 2018 was no exception. We…

5 Retail Predictions for 2019
January 9, 2019 at 12:45 pm

Based on the retail advancements we witnessed last year, here are five predictions industry leaders should keep an eye out for in 2019.

Retailers’ Tech Spending Focused on Improving CX
January 8, 2019 at 1:14 pm

Retailers are looking for ways to improve their customers‘ experiences across all channels in which they interact with their brands, and they're turning to technology solutions to help them do so. This was a key finding from Total Retail's 2018-2019 Retail Technology Report, which provides data and analysis on retailers current usage of technology, as…

Fast-Acting State Revenue Agencies Among Holiday Retail Winners
January 8, 2019 at 11:38 am

As retailers count their holiday receipts, clear victors are emerging. However, it’s not just retailers counting their revenue; so too are those states that acted quickly following the Supreme Court’s South Dakota v. Wayfair decision last June and enacted rules compelling e-commerce sellers to collect and remit sales tax in their states. The Wayfair ruling,…

5 Ways to Update Your E-Commerce Site in the New Year
January 7, 2019 at 12:04 pm

The New Year is a perfect time to give your e-commerce site the refresh that it needs. With the holiday season behind us, it’s time to prep for the year ahead, and an important part of that is getting your website up-to-date. Not only do you likely need to update products or service offerings, but…

3 Ways to Use Your Subscription Commerce Program to Truly Connect With Customers
January 7, 2019 at 11:05 am

The subscription commerce model is shaking up the retail industry by turning transactions into relationships. A customer clicking “buy” used to be the signal to close the curtain and roll the credits, which made it harder for sellers to re-engage them. Now, subscription purchases signal the beginning of an interaction in which the business must…

Road to U.S. Emergence in Global E-Commerce: How Cross-Border Payments Can Lead the Way
January 4, 2019 at 11:51 am

While nations across the world have traded purchasing and sharing goods for thousands of years, only recently can they do so instantaneously. It’s a potential game changer for online retailers across the globe. From telecommunications to healthcare, the global marketplace continues to offer more and more innovative ways to bring people together. So why aren’t…