This video features three fireside chats that were part of a session on supply chain innovation and technology. Alden Miles, vice president, general manager, Quiet, (a wholly owned subsidiary of American Eagle Outfitters Inc.); Julian Van Erlach, senior vice president, global supply chain, fulfillment, and logistics, FabFitFun; and Janice Burk, vice president, supply chain technology, Lowe's, were interviewed by Will Hardee, a partner in the Strategic Operations practice at Kearney. Total Retail Tech took place earlier this month in Atlanta.

In today’s fast-paced retail environment, digital solutions are redefining how supply chains operate — driving greater agility, transparency and efficiency. This session explored how three leading retailers are leveraging technologies such as artificial intelligence, automation, advanced analytics, among other tools to transform their supply chain operations from end to end. Attendees gained insights into real-world strategies for improving demand forecasting, inventory management, and fulfillment, while also navigating disruptions such as tariffs with greater resilience. Through a series of brief fireside chats, our speakers explores the digital innovations shaping the future of retail supply chains and offered actionable approaches to staying competitive in a tech-driven market.