How E-Tailers Can Prepare for Post-Christmas Sales and Exchanges
Retail sales don't slow down immediately after Dec. 25. On the contrary, the post-holiday shopping season is one of the busiest times for retailers. Shoppers are returning and exchanging gifts, and looking for good deals.
In today's omnichannel retail environment, returns, exchanges and post-holiday sales aren't limited to in-store. Many shoppers are taking advantage of post-holiday sales online, returning through the mail or a combination of those. This can be challenging for retailers, especially from an inventory and warehouse management perspective. Here are five tips to help retailers be successful this post-holiday season:
Maria Haggerty is CEO and one of the original founders of Dotcom Distribution, a premier provider of B2C and B2B fulfillment and distribution services. She received her Bachelor of Business Administration from University of Houston, C.T. Bauer College of Business with a concentration in Accounting. Maria plays an integral role in developing and defining all aspects of the business, including sales and marketing, operations, finance and IT. As CEO, she is responsible for providing strategic leadership, establishing long range goals, and developing strategies for the senior leadership team. Maria has developed the systemic and procedural infrastructure necessary to provide timely and accurate analysis of budgets, financial reports and financial trends in order to assist the Board, senior executives and clients in performing their responsibilities while achieving favorable results. She works closely with the leadership team to enhance, develop, and enforce procedures that will improve the overall operation and effectiveness of the corporation. During her tenure at the Dotcom, Maria has developed an environment of continual improvement by supporting the Senior Leadership Team and their department managers on continuous process, space labor, automation, and financial best practices. Prior to founding Dotcom, Maria was a CPA at Arthur Andersen and was later the CFO of GoodTimes Home Video where she helped grow the company’s distribution business. When Maria is not in the office, she enjoys traveling around the world and practicing her photography skills.