Scott Drayer

Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.

As we ring in a new year, many retailers are wondering what's in store for 2011. With an economy that's still bouncing back from the Great Recession, it's hard to predict the future (yet we're going to try anyway). For many retailers, 2010 proved to be a year of recovery. They're hoping to continue down that path again this year. To help you get a feel for what lies ahead, Retail Online Integration surveyed leaders in the cross-channel and e-commerce retail space in the fall of last year to get their predictions for 2011. Here's what we learned.

By Matt Griffin Now an eight-player field, consumer co-ops widen their offerings. What works best foryour catalog? With five established cooperative databases in the market, and three others trying to make headway in the past year, you might wonder what exactly separates each of these from one another. Whatever sets each co-op apart, the important thing to consider is that constant testing will prove whether the models offered by each company actually work. "Certainly you have to be willing to test the different databases, and you have to be willing to test different models," says Bob Webb, senior vice president of marketing for

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