Lisa Langan

Joe Keenan is the editor-in-chief of Total Retail. Joe has nearly 20 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.

In a session at IBM's Smarter Commerce Global Summit in Nashville yesterday, Michael Lahue, e-commerce project manager, and Lisa Langan, e-commerce marketing analyst, both of Carter's, discussed how the cross-channel retailer of baby and children's apparel is leveraging personalization solutions to drive sales across its organization.

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