Wal-Mart

In a continuing effort to grow product assortment online, Wal-Mart announced last week that it has partnered with ChannelAdvisor to integrate its third-party marketplace with the cloud-based e-commerce solutions provider. The news was announced at the ChannelAdvisor Catalyst Americas conference in Las Vegas. The partnership will enable Wal-Mart to increase the number of retailers and…

If you're tired of how much longer checkout at a store is taking since the rollout of new chip-enabled credit and debit cards, relief may be on the way. Visa said on Tuesday it had upgraded its software to improve the processing of chip-enabled cards and reduce checkout times. The payments company said the upgrade will…

Wal-Mart is rolling out new cash-back rewards for its credit and prepaid cards. The retailer's cards — the Wal-Mart MasterCard, Wal-Mart credit card and prepaid MoneyCards — will now offer 3 percent back on purchases made on Walmart.com, 2 percent back on fuel purchases at Wal-Mart or Murphy USA gas stations, and 1 percent back on…

Every retailer hopes to earn not just wallet share, but also the loyalty of its customers. A delighted and loyal customer will keep coming back, spend more money while there, and go one step further by recommending their favorite retailer to friends and family. Recently, Market Force Information announced the results of its annual fashion…

The new owner of Mills Fleet Farm has named a former Wal-Mart executive as CEO of the outdoors-goods retailer. The new Mills CEO, Duncan Mac Naughton, was chief merchandising and marketing officer at Wal-Mart until November 2014, when he left in a top-management shuffle after five years with the national discounter. Family-owned Mills Fleet Farm announced in…

This article explains what CRM retargeting is, why you should use it and how it can increase conversions.

Wal-Mart cut more than 100 jobs at its Bentonville, Arkansas headquarters this week, in a new round of layoffs by the retailer. The latest cuts, first reported by The Wall Street Journal, follow the layoff of 450 workers at its home office in October. These cuts are separate from any occurring at the 100 or so…

Wal-Mart has consistently earned a low opinion from consumers, but CEO Doug McMillon has vowed to improve the retailer's standing with customers. So how's that working out? Not great, at least not yet. The world's largest retailer slipped two points in the latest American Customer Satisfaction Index (ACSI), holding fast to its last-place ranking among department and…

For most of the past 20 years, Wal-Mart Stores Inc. has let another company build and operate gas stations in the parking lots of its stores. Now, the retailer has decided it wants to pump its own gasoline. Last week, Wal-Mart executives told Murphy USA Inc. that going forward it will build and operate its own…

Retail product returns (i.e., reverse logistics) are a crucial component of the overall relationship between customer and retailer. According to the National Retail Federation (NRF), Americans returned $260 billion in merchandise last year, a 66 percent increase from five years ago, and a quarter of that was during the holiday season. The significant increase in…