Wal-Mart
June 21, 2016 at 1:05 pm
There’s been much debate across the nation in recent months over increasing the minimum wage to $15. Perhaps no other industry would be more affected by such legislation than retail. In particular, Wal-Mart has often been used by proponents of the legislation as the poster child for a higher wage floor. But is that fair?…
June 20, 2016 at 12:28 pm
Wal-Mart is reportedly in discussions to sell its online e-commerce platform in China — Yihaodian — to JD.com, the second-largest online retailer in China after Alibaba Group Holding Ltd. The exact terms of the deal were unclear and discussions remain ongoing, but insiders said it could include a broader partnership between Wal-Mart and JD.com. Total…
June 17, 2016 at 1:56 pm
Retailers are constantly seeking ways to innovate their use of digital media to drive different consumer actions. From email to online video to display, brands have diversified their advertising strategies to remain top of mind for hyperconnected consumers. Best Buy, for example, has used email for years to alert consumers to limited-time sales. Only in…
June 16, 2016 at 2:30 pm
In today's news roundup, find out why Home Depot is suing Visa and MasterCard; the issue that almost caused Macy's workers in New York City to go on strike; Wal-Mart's strategy for optimizing in-store workers; and Target's latest collaboration.
May 13, 2016 at 10:12 am
“Details create the big picture,” said Sanford Weill, former chairman of Citigroup. In the e-commerce arena, this is most true at the pinnacle of your funnel: the checkout. Checkout is online retail’s make-or-break moment. It's the culmination of the customer journey — the moment when a shopper either feels comfortable enough to take out his…
May 12, 2016 at 10:54 am
Wal-Mart sure is trying to be more like rival Amazon.com in an effort to to improve its weak sales trends. The world's largest retailer is testing a two-day shipping subscription service called ShoppingPass that mirrors Amazon's successful Prime service, according to a report in The Wall Street Journal. Members to ShoppingPass reportedly will get free, two-day…
May 11, 2016 at 11:15 am
Wal-Mart is suing Visa for allowing customers to verify chip-enabled debit card transactions with a signature instead of a PIN. The lawsuit filed Tuesday in New York Supreme Court says that Visa requires Wal-Mart to accept signature-based transactions for chip debit cards, which Wal-Mart says are a less secure method of payment than PIN-based payments and…
May 6, 2016 at 10:09 am
Those smiley door greeters are back at Wal-Mart. The nation's largest retailer said in a blog post this week that it's bringing back door greeters to a majority of its 5,000 stores by mid-summer to improve customer service. For stores which have been selected as higher risks for thefts, Wal-Mart will position a "customer host," who…
April 29, 2016 at 1:49 pm
Wal-Mart has joined a growing list of retailers issuing calls for a few good startups to help solve some sticky technology problems and create more compelling shopping experiences. The world’s largest retailer is hosting an open call, inviting startups to its Bentonville, Ark. headquarters to pitch to top executives. The program is being led by Wal-Mart’s Lab…
April 21, 2016 at 11:38 am
When San Francisco resident Catherine Lelong recently received a delivery from Sam’s Club, she was confused: She didn’t remember having placed an order with the membership club. She was right. Lelong hadn’t placed an order from Sam’s Club, but she eventually realized that the bottle of detergent inside the box was something she had recently ordered…
