United Parcel Service

China Grants Unconditional Approval of FedEx, TNT Express Merger
May 2, 2016 at 10:57 am

In its ongoing efforts to merge, FedEx and TNT Express jointly announced last Friday the unconditional approval of the Ministry of Commerce People’s Republic of China. After winning approvals in the United States (November 2015), EU (January 2016) and Brazil (February 2016), China was the last major regulatory hurdle for FedEx to gain in its…

Top 10 Stories of the Year
December 23, 2015 at 11:20 am

With this being the last issue of Total Retail Report of 2015 (it returns on Mon., Jan. 4), we thought it would be a good time to put together a list of our most popular content of the year. This content is ranked in order based on the number of page views. Our best wishes…

UPS Charges USPS Illegally Subsidizes Shipping Services
December 14, 2015 at 10:00 am

If UPS has its way, it could cost more to ship a package through the U.S. Postal Service. The shipping giant is petitioning federal regulators to force the Postal Service to adjust the way it calculates its costs, arguing that the agency is using the proceeds from its monopoly First Class mail to subsidize the…

UPS Announces 2016 General Rate Increase
October 16, 2015 at 10:09 am

Effective Dec. 28, 2015, UPS Ground rates and accessorial charges will increase by an average net 4.9 percent. UPS Air and International services and accessorials, including UPS Air Freight rates within and between the U.S., Canada and Puerto Rico, will increase an average net 5.2 percent. UPS Freight rates will increase an average net of…

Oops … They Did it Again! FedEx Increases Fuel Surcharges On All Products
September 23, 2015 at 10:27 am

On the heels of a fuel surcharge adjustment just this past February, FedEx is once again adjusting its fuel surcharge index nine months later. Effective Nov. 2, 2015, fuel surcharges for FedEx Express and FedEx Ground will change resulting in Express/International increases of 1.5 percent to 1.75 percent, and Ground increases of .5 percent to…

Impact of UPS and FedEx Dimensional Pricing Changes
August 24, 2015 at 11:25 am

In my observation, the vast majority of volume parcel shippers have tried to mitigate the impact of the 2015 dimensional pricing changes through a number of strategies. They include the following: carrier contract negotiations; diverting freight to regional carriers and the U.S. Postal Service that might offer higher DIM divisors and thresholds than the national…

UPS Eliminates Discounts for Large Retailers
June 18, 2015 at 4:49 pm

UPS is doing away with the big discounts large retailers receive on oversize packages this holiday season — and in some cases, year-round — according to The Wall Street Journal. The shipping carrier has been broadcasting its intention to implement new pricing strategies during peak season since January, after heavy investments last year to avoid…

UPS Suffers Security Breach of Customer Data in 51 Stores
August 21, 2014

United Parcel Service, the largest package-shipping company in the world, has suffered a breach in computer data. It's said that few stores of UPS has been a victim of hacking, leading to stealing of customers’ data, which includes both personal and payment info. The breach of computer systems is said to affect 51 UPS retail stores in 24 states — about 1 percent of the company's total retail stores. A UPS spokesperson has confirmed that over 100,000 transactions are subject to the security breach.

Amazon, UPS Offer Refunds for Christmas Delivery Problems
December 27, 2013

Amazon.com and United Parcel Service said Thursday that they would offer refunds to customers who did not receive their Christmas orders on time, after a larger-than-expected surge in last-minute online shopping caught the shipping giant off guard. Customers who failed to get their deliveries by Christmas Day will get $20 gift cards and refunds on shipping charges, Amazon said. UPS also offered refunds on shipping costs. FedEx did not promise refunds but said it would work with people affected.