United Parcel Service

FedEx, UPS Warn Shippers of Holiday Delays
October 20, 2020 at 12:30 pm

FedEx and UPS have informed retail customers to expect delays in having their orders picked up as most of their capacity for the holidays is already filled. As many as 7 million packages a day could be outside of maximum capacity for the parcel delivery services, according to estimates by ShipMatrix. Brie Carere, executive vice…

UPS Hikes Rates for Higher Volume and Large Package Shippers During COVID-19
June 1, 2020 at 3:08 pm

UPS announced two Peak Surcharge increases effective May 31, 2020: an increase on UPS Ground Residential and UPS SurePost packages, as well as an add-on charge for larger shipments that incur the Large Package Surcharge (LPS). Ground Residential as well as SurePost will be assessed an additional surcharge of $.30/package when the current average weekly…

UPS Quietly Announces 2020 General Rate Increase
November 20, 2019 at 10:42 am

Effective Dec. 29, 2019, UPS Ground, UPS Air and International services rates will increase by an average of 4.9 percent. Keep in mind that there's often a discrepancy between the announced increase and the effect the increase has on individual shippers. Our team at Shipware will perform a detailed analysis of the announced increases over the…

October 2, 2019 at 11:37 am

Products? Prices? Websites? There’s not a lot of difference, really. With so much the same today in business-to-consumer (B-to-C) e-commerce, what really makes the online customer loyal to a retailer? UPS posed this question to consumers worldwide as part of the 2019 Pulse of the Online Shopper study. Respondents made their feelings perfectly clear. Transparency…

UPS Begins Preparations for a Freight Strike
November 2, 2018 at 2:33 pm

I had the following email forwarded to me yesterday from a UPS Freight customer. And I have to say, I can’t believe UPS is doing this! The news starts at paragraph three … UPS Freight will not be picking up freight as the freight contract with the Teamsters gets close to the vote. Essentially, UPS will not be…

Teamsters-UPS Have Tenuous Agreement in Place: What it Means for Retailers
October 10, 2018 at 12:48 pm

As most of the industry is aware, the most recent five-year UPS/Teamsters National Labor Agreement expired in July. However, the parties extended and have been operating under the same agreement as they negotiated a settlement. In July, UPS and the Teamsters announced they had reached a tentative “handshake” deal for both Freight (LTL) as well…

How Retailers Can Combat Rising Shipping Rates
July 13, 2018 at 10:52 am

In this week's episode of Retail Right Now, Total Retail's Caitlin Sullivan and Joe Keenan discuss UPS’ intra-year rate hikes, the factors that are leading to higher shipping costs for retailers, and potential solutions to the problem, including implementing omnichannel fulfillment systems.

Small Parcel Shippers Beware: UPS Imposes Series of Intra-Year Rate Hikes
June 29, 2018 at 10:39 am

Even though the potential strike at UPS hasn’t yet been averted (the current labor agreement is set to expire July 31, and the two parties haven't ratified a tentative agreement), the company has decided that now is a good time to impose intra-year rate hikes. UPS already changed its fuel surcharge tables for air export…

Analyzing the FedEx, UPS 2017 Holiday Surcharge Increases
August 8, 2017 at 10:06 am

Both FedEx and UPS have announced new, temporary holiday surcharges that will impact shipping costs for e-commerce businesses this holiday season. UPS In June, UPS announced a new peak season charge applicable during selected weeks in November and December 2017 for U.S. Residential, Large Packages and Packages Over Maximum Limits. The increase means that every…