United Parcel Service
October 20, 2020 at 12:30 pm
FedEx and UPS have informed retail customers to expect delays in having their orders picked up as most of their capacity for the holidays is already filled. As many as 7 million packages a day could be outside of maximum capacity for the parcel delivery services, according to estimates by ShipMatrix. Brie Carere, executive vice…
June 1, 2020 at 3:08 pm
UPS announced two Peak Surcharge increases effective May 31, 2020: an increase on UPS Ground Residential and UPS SurePost packages, as well as an add-on charge for larger shipments that incur the Large Package Surcharge (LPS). Ground Residential as well as SurePost will be assessed an additional surcharge of $.30/package when the current average weekly…
December 27, 2019 at 11:09 am
Mixed messages in week 50. FedEx dropped to 81.3 percent while UPS rebounded to 93 percent. FedEx’s percentage is based off a smaller sample size due to how they invoice but it does provide credence into Amazon’s decision to pull FedEx…
November 20, 2019 at 10:42 am
Effective Dec. 29, 2019, UPS Ground, UPS Air and International services rates will increase by an average of 4.9 percent. Keep in mind that there's often a discrepancy between the announced increase and the effect the increase has on individual shippers. Our team at Shipware will perform a detailed analysis of the announced increases over the…
October 2, 2019 at 11:37 am
Products? Prices? Websites? There’s not a lot of difference, really. With so much the same today in business-to-consumer (B-to-C) e-commerce, what really makes the online customer loyal to a retailer? UPS posed this question to consumers worldwide as part of the 2019 Pulse of the Online Shopper study. Respondents made their feelings perfectly clear. Transparency…
November 2, 2018 at 2:33 pm
I had the following email forwarded to me yesterday from a UPS Freight customer. And I have to say, I can’t believe UPS is doing this! The news starts at paragraph three … UPS Freight will not be picking up freight as the freight contract with the Teamsters gets close to the vote. Essentially, UPS will not be…
October 10, 2018 at 12:48 pm
As most of the industry is aware, the most recent five-year UPS/Teamsters National Labor Agreement expired in July. However, the parties extended and have been operating under the same agreement as they negotiated a settlement. In July, UPS and the Teamsters announced they had reached a tentative “handshake” deal for both Freight (LTL) as well…
July 13, 2018 at 10:52 am
In this week's episode of Retail Right Now, Total Retail's Caitlin Sullivan and Joe Keenan discuss UPS’ intra-year rate hikes, the factors that are leading to higher shipping costs for retailers, and potential solutions to the problem, including implementing omnichannel fulfillment systems.
June 29, 2018 at 10:39 am
Even though the potential strike at UPS hasn’t yet been averted (the current labor agreement is set to expire July 31, and the two parties haven't ratified a tentative agreement), the company has decided that now is a good time to impose intra-year rate hikes. UPS already changed its fuel surcharge tables for air export…
August 8, 2017 at 10:06 am
Both FedEx and UPS have announced new, temporary holiday surcharges that will impact shipping costs for e-commerce businesses this holiday season. UPS In June, UPS announced a new peak season charge applicable during selected weeks in November and December 2017 for U.S. Residential, Large Packages and Packages Over Maximum Limits. The increase means that every…
