Welcome to Retail Online Integration's annual Resource Guide. This special section offers all the crucial details, company information, contact numbers and addresses of product and service providers to the cross-channel retail industry.
At a recent catalog/multichannel industry conference I attended, all the talk seemed to revolve around the same issue: When will response rates recover? Attendees’ prospecting quantities were almost universally down, and their focus had shifted to forecasting how consumers will respond in the second half of this year — especially the all-important holiday fourth quarter.
Susan Rappaport, a multi-disciplined direct marketing veteran, has been named President and Chief Executive Officer of ALC. Widely respected as both a direct marketer and data marketing innovator, Susan has served in executive management roles at leading direct marketing organizations for more than 25 years. As ALC both broadens and deepens its portfolio of data marketing services, Susan steps into the role that had been held by Donn Rappaport who founded the company in 1978.
Access Technology Solutions Direct Selling Services 34 Randall Decker (801) 420-9225 www.accessts.com Associated Global Systems Fulfillment 62 Sales (516) 627-8910 www.agsystems.com B&W Press Printer/Specialty Mailer 23 Paul Beegan (978) 352-6100 www.bwpress.com Belardi/Ostroy ALC, LLC Lists 22, 39, 60 Andrew Ostroy (212) 924-1300 www.belardiostroy.com BowTie Inc. Lists 6 Kristina Grubb (949) 855-8822 x3420 www.bowtielists.com Brown Printing Printer 41 Jill Tobin (212) 782-7857 www.bpc.com Catalogs America Printing BC Dan Sayin (727) 864-2000 www.catalogsamerica.com Catalyst Direct Marketing Lists 32, 65, 67 Fred Litzky (201) 405-1414 www.catalystdm.com Chilcutt Direct Marketing Lists 52 Jane McCoy (405) 478-7245 www.cdmlist.com Commerce Register Service Bureau 48 Bob Schweighardt (201) 445-3000 www.comreginc.com Creative Automation Direct Marketing 55 Bob Rajan (800) 773-1588 www.cauto.com Cyber City Teleservices Telemarketing Services IBC Erv Magram (201) 487-1616 www.cctll.com Datamann Software 24 Kathy Reagan (802) 295-6600 www.datamann.com Direct Tech Inventory Management 21 Jack Mahaffey (402) 895-2100 www.direct-tech.com DM Transportation Group Transportation Management 56 Bill Wilson (717) 258-0611 www.dmtrans.com DoubleClick Performics Search/Affiliate Marketing 35 Robin Simkins (312) 739-0682 www.performics.com Dydacomp Development Software 8 Rob Coon (973) 237-9419 www.dydacomp.com Edith Roman Associates Lists 3 Kevin Collopy (845) 731-2684 www.edithroman.com Endicia Mailing Software 57 Sales Department (800) 576-3279 www.endicia.com Foster Manufacturing Production Equipment 6 Ted Borowsky (800) 523-4855 www.fostermfg.com Iverson Language Associates Translation
Catalogers’ Updates Metrostyle: This unit of New York-based Redcats USA, is emblazoning the cycle two winner of “America’s Next Top Model” TV show, Yoanna House, on the cover of its spring catalog in an attempt to showcase the catalog as a women’s apparel fashion authority. Selecting the contest winner comes after Redcats changed the name of this value-priced book from Lerner. Harry & David Holdings: In April, this multichannel marketer agreed to sell its Jackson & Perkins catalog/ wholesale plants and gardening tools business to an investment group led by Donald and Glenda Hachenberger for $49 million. In a separate deal, Harry & David also agreed to
Sur La Table 163,680 56,295 191 $85 cookware Mokrynskidirect 12/06 9/05 Dog.com 139,829 51,031 174 $115 pet supplies List Locators 9/06 5/05 & Managers Knit Picks 73,502 27,347 169 $60 crafts Walter Karl 6/06 6/05 Cutter & Buck 70,938 30,555 132 $147 men’s apparel Mokrynskidirect 1/07 1/06 Kinsman Co. 27,090 12,695 113 $83 gardening supplies D-J Associates 12/06 9/05 Fannie May Confections 72,173 34,794 107 $36 candy, chocolates Millard Group 11/06 10/05 Leichtung Workshops 20,312 9,958 104 $52 woodworking tools Names & 9/06 7/05 Addresses Orion Telescopes 33,445 16,849 99 $175 telescopes Millard Group and Binoculars 7/06 7/05 Time for Me 141,411 71,958 97 $95 women’s apparel Mokrynskidirect 1/07 10/05 Siegel Display Products 33,569 17,474 92 $300 promotional display products Direct Media 10/06 10/05 Smith & Hawken 140,722 74,971 88 $125 gardening supplies Belardi/Ostroy ALC 11/06 10/05 Redding Medical 13,689 7,642 79 $95 nursing supplies Fasano and 12/06 8/05 Associates Penn Herb Co. Ltd. 26,459 14,837 78 $54 natural remedies Walter Karl 4/06 5/05 MidWest Edwin Watts Golf 328,416 185,448 77 $250 golf equipment Venture Direct 8/06 5/05 Worldwide Staples 3,843,101 2,183,681 76 $250 office products Direct Media 12/06 11/05 Sporty’s Men’s Collection 12,926 7,368 75.4 N/A men’s recreational products Millard Group 1/07 5/05 New England Business 1,114,626 636,766 75 $120 office products MeritDirect Service (NEBS) 12/06 9/05
CONSUMER Design Toscano This file comprises 196,977 24-month buyers of replica European sculptures, architectural artifacts, hand-carved furniture, suits of armor, garden sculptures, jewelry, angel-themed items, framed art and other gifts from Design Toscano. The buyers in this catalog’s file have an average age of 40 and an average household income of $75,000. The file is selectable by product category purchased and amount of purchase. The base list price is $115/M. Belardi/Ostroy ALC, (212) 924-1300, www.belardiostroyalc.com. Epiclear Epiclear is an all-natural, acne treatment product. The list consists of 52,729 buyers. The average unit of sale is $40. The base list price is $105/M. Impulse Media, (203)
By Matt Griffin Now an eight-player field, consumer co-ops widen their offerings. What works best foryour catalog? With five established cooperative databases in the market, and three others trying to make headway in the past year, you might wonder what exactly separates each of these from one another. Whatever sets each co-op apart, the important thing to consider is that constant testing will prove whether the models offered by each company actually work. "Certainly you have to be willing to test the different databases, and you have to be willing to test different models," says Bob Webb, senior vice president of marketing for
By Carolyn Heinze In recent years, managers and brokers have been playing a larger role in catalogers' success. List brokers and managers have been offering value-added consulting services to catalogers for several years. But as competition intensifies and catalogers' budgets continue to tighten, list firms have had to step up to the plate to give mailers more services than ever before. Help for Smaller Catalogers Take, for example, Garrett Wade Co. The seller of high-end woodworking tools and accessories signed on with Millard Group last fall, and its senior vice president, Pete Segal, notes that Millard offers a more hands-on approach than other services
“List universes have shrunk, no doubt about it. And the economic climate is tougher than it has been in years for many catalogers, especially smaller niche titles like Design Toscano,” says Erik Martinez, the catalog’s vice president of marketing and information technology. So for Design Toscano, a home furnishings cataloger based near Chicago, looking for prospect lists with similar affinities is like looking for a needle in the proverbial haystack. Where have all the good prospect lists gone? “Some catalogs went under, while others responded to the economic climate by expanding into broader merchandise offerings,” Martinez notes. “That doesn’t help us, because