Today on Total Retail

Footwear makers Crocs and rival Joybees have filed competing claims against each other in U.S. court in Colorado, as the companies clash over corporate trade secrets, intellectual property and competition in the market for casual shoes. Crocs sued Joybees in federal court last Thursday, expanding on a separate lawsuit that the Colorado-based company filed in 2021.…

It's impossible to ignore the prominence of sustainability discourse in today's society — it's ubiquitous and omnipresent. The marked shift in the perception of consumers and businesses towards this issue is not only noticeable, but also intensifying. Ambitious objectives in the coming decades and beyond are concentrated on making considerable leaps in our thought processes,…

Small- and medium-sized businesses (SMBs) are often called “the lifeblood of the American economy.” A 2022 GOBankingRates survey found multiple reasons consumers patronize SMBs: elevated employee-consumer interactions, niche product and service offerings, supporting the local community, and more. However, despite their love for SMBs, customers still expect these businesses to meet their evolving preferences, and…

E-commerce and online deliveries are at an all-time high, with sales increasing 20-fold since 2000, according to the EPA. Consumers embraced delivery for safety during the pandemic, and they’re finding that the convenience is keeping delivery just as popular today. With this demand, consumers are also paying attention to the environmental impacts of delivery on…

In episode 409 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Eldad Rothman, co-founder and chief operating officer of GlassesUSA.com, an independent online eyewear brand. Rothman provides an overview of the direct-to-consumer brand (1:00), the inspiration that led him and his co-founders to start the business (2:00), and the growth potential for GlassesUSA.com in the…

Brooks Running announced the launch of ReStart, a new recommerce program that will refurbish and resell gently used Brooks footwear in the U.S. Brooks partnered with Trove, a provider of branded resale for more than a decade and the recommerce partner to many leading brands, to power ReStart. The ReStart program will incorporate three grade ranges — Like…

Did you know that shoppers, on average, consult approximately 18 sources of information before making a purchase? This number varies by product category, but this reality is indicative of the type of environment in which shoppers now operate. Consumers are highly knowledgeable about their choices and have come to expect ongoing innovation in the marketplace.…

The latest figures in the U.S. show that inflation is now slowing down to 4 percent, yet the International Monetary Fund has also stated that the world economy faces “feeble and uneven” growth for the rest of the decade. So, how should businesses adapt? When spending increases, growth is easy. Businesses get to focus on acquisition and celebrate natural…

Over the last few years, the norms of commerce, work and everyday life have been turned upside down, prompting customers and brands to re-establish how they connect. With 94 percent of customers saying that how they're treated influences their decision to buy from a company, it’s never been more critical to get the experience right.…

There are some brands out there that may think Prime Day is all hype. As the CEO of Volcanica Coffee, I promise you that's not the case. In 2022, Prime Day increased our sales by a staggering 52 percent vs. the previous year and we're optimistic for the upcoming event on July 11-12. If done…