Shipping

Amazon Launches In-Home Delivery Service
October 25, 2017 at 10:21 am

Amazon.com has launched Amazon Key, an in-home delivery service exclusively for Amazon Prime members. The service relies on Amazon’s new Cloud Cam and compatible smart lock. The Verge reports the camera is the hub, connected to the internet via home Wi-Fi. Then, the camera talks to the lock over Zigbee, a wireless protocol used by…

Getting Holiday Deliveries On the Road
October 16, 2017 at 6:22 pm

This year, Christmas Eve falls on a Sunday. This raises problems for retailers since traditional carriers such as UPS and FedEx don’t deliver on Sundays. With nearly 9 percent of consumers waiting until Christmas Eve to complete holiday shopping, how can retailers get those last-minute e-commerce buyers their gifts in time for Christmas morning? Roadie,…

50 Best Tips of 2017
October 16, 2017 at 3:59 pm

A collection of the top tips featured in Total Retail’s magazine and e-newsletters this year, from content marketing to inventory management to merchandising, and much more.

What U.S. Consumers Expect From Retailers in Q4
October 11, 2017 at 11:28 am

The fourth quarter of 2017 may generate the biggest sales yet for e-commerce retail, at least according to a new CPC Strategy report that features the results of a survey of 1,500 U.S. consumers about their holiday shopping plans. One key statistic from the report: 88.1 percent of shoppers surveyed plan to spend about the…

Costco Launches Same-Day Grocery Delivery
October 9, 2017 at 11:53 am

Costco announced last week that it's offering customers same-day grocery delivery. On Thursday, the company announced two new delivery options: two-day delivery for dry goods, and same-day delivery for orders that include fresh foods. The same-day service will be powered by grocery delivery company Instacart. The same-day delivery option, available in “most metropolitan areas,” lets…

Amazon is Testing its Own Delivery Service
October 5, 2017 at 12:49 pm

Amazon.com is experimenting with a new delivery service for its online sellers to make more products available for two-day shipping. Bloomberg reports the new service, rumored to be titled Seller Flex, will help relieve overcrowding in its warehouses, which will push the online retailer deeper into functions handled by longtime partners UPS and FedEx. Amazon will…

Wal-Mart Buys Logistics Company With Focus on Same-Day Delivery
October 3, 2017 at 11:31 am

Wal-Mart has acquired the same-day delivery service Parcel, as it continues to focus on getting orders to customers’ front doors more quickly. Brooklyn-based Parcel offers evening deliveries and can handle perishable and frozen foods. According to Wal-Mart, Parcel has partnerships with several meal-kit and grocery companies. This is the latest move in Wal-Mart's battle with Amazon.com over delivery. Last…

Wal-Mart Testing Delivery Service That Will Bring Items Into Your Home
September 22, 2017 at 10:31 am

Wal-Mart announced it will try out a new delivery service that will not only deliver items to customers’ doorsteps, but into their homes as well. The big-box retailer has partnered with August Home, a provider of smart locks and smart home accessories, for the test. A customer can now place their order online, then a third-party…

7 Tips to Take the Worry and Hassle Out of Holiday Shipping
September 22, 2017 at 10:22 am

Retailers of all sizes are experiencing the phenomena known as "Christmas creep," as the holiday shopping season begins earlier each year. Advertisers and marketers have likely made their holiday plans for not only the 2017 season — but for 2018 as well. With Black Friday only nine weeks away, it’s not yet time to panic,…