Shipping

How Online Retailers Can Make Free Shipping Profitable
February 10, 2022 at 7:29 pm

In this episode of Retail Right Now, Total Retail editors Kristina Stidham and Joe Keenan discuss an article recently published by Total Retail titled, “Will Free Shipping Boost E-Commerce Sales Enough to Be Profitable?,” authored by Mitchell Nikitin, founder and CEO of Via.Delivery. There's no disputing how powerful the words “free shipping” are when it…

Will Free Shipping Boost E-Commerce Sales Enough to Be Profitable?
February 7, 2022 at 4:21 pm

There's no disputing how powerful the words “free shipping” are when it comes to driving e-commerce sales. Sixty percent of U.S. consumers say that getting a great deal is a top factor that influences their purchasing decisions. According to many online shoppers, the deal they want most is free shipping. A survey of holiday shoppers…

Shipping Isn’t Just a Delivery Service Priority. It’s a Retailer’s Responsibility, Too
February 3, 2022 at 6:35 pm

The modern shopper experience extends far beyond the four walls of the physical store. In today’s omnichannel landscape, shipping has become an increasingly important part of the consumer experience. It’s not just product availability or quality that boosts brand image any longer; it’s the way an order arrives. Was it on time? Did it contain…

3 Ways AI Can Improve Cross-Border E-Commerce Shipping
December 20, 2021 at 12:36 pm

As the world rebalances after the chaos of COVID-19, U.S. e-commerce businesses are desperately seeking ways to beat supply chain challenges and claw back lost revenues. Many are turning to artificial intelligence (AI) to improve logistics efficiencies, meet customer expectations, and prepare for a less predictable future. According to a recent KPMG survey, 53 percent…

Consolidation, Shake-Ups, Delays, and More: What’s in Store for Delivery in 2022
December 6, 2021 at 3:52 pm

Retail is having a moment, to say the least. But an increase in sales, which are up 14.5 percent so far this year compared to 2020 in almost all categories, combined with major transportation delays that are clogging the supply chain, points to a tumultuous holiday season. And the industry is still coming off the…

4 Tips for Avoiding Another ‘Shipageddon’ This Holiday Season
November 23, 2021 at 5:56 pm

Remember last year’s “Shipageddon,” when many delivery providers struggled to meet demand in the lead-up to the holidays? Well, like a sequel to a movie that no one enjoyed the first time around, Shipageddon 2 could be coming soon. But the good news for retailers is that if you play it smart, you can avoid…

Walmart Using Driverless Trucks to Improve Online Grocery Business
November 8, 2021 at 6:41 pm

Walmart said yesterday that it has started using fully driverless trucks in its online grocery business in an effort to increase capacity and reduce inefficiencies. Walmart has partnered with Gatik, a middle mile logistics provider that delivers goods safely and efficiently using its fleet of light and medium duty trucks that operate daily without a driver.…

Uber, Bed Bath & Beyond Partner to Deliver Baby and Kids’ Essentials
November 1, 2021 at 7:29 pm

Bed Bath & Beyond has partnered with Uber Technologies to launch a baby and kids vertical on the Uber Eats app, the companies announced Monday. Through the partnership, Uber will deliver baby and home products from 120 BuyBuy Baby and 750 Bed Bath & Beyond stores in the U.S. The selection includes essentials ranging from diapers and…

Naughty or Nice? Getting Last-Mile Delivery Right for the Holidays
October 25, 2021 at 12:26 pm

‘Tis the season to start thinking about your last-mile deliveries for the holidays. While the end-of-year cheer and festivities might seem like they're still far off, it’s never too early to strategize the best course of action for your business’ last-mile holiday deliveries. What is Last-Mile Delivery? Also referred to as final-mile delivery or final-mile…

The True Winners of the Democratization of the Last Mile Are Your Customers
October 21, 2021 at 4:57 pm

External consumer-facing challenges and internal (sometimes immediate) strategic pivots have made the retail vertical very exciting to watch in the past 18 months. On one side, consumers have a major upper hand when it comes to purchasing decisions as there are many retailers that offer the same products, have similar pricing, and offer a variety…