Shipping

Bridging the Gap: Meeting Rising Consumer Expectations for Shipping โ€ฆ Without Sacrificing Profits
August 7, 2024 at 8:51 am

The opportunities in e-commerce are endless, but the industry is also more demanding than ever. As prices rise and consumer expectations evolve, businesses need to stay agile and innovative without sacrificing their bottom line. However, research from ShipStation reveals an exciting trend: shipping experiences are becoming a key factor in e-commerce success. This presents aโ€ฆ

Cracking the Code on Consumer Priorities: Itโ€™s Time to Rethink the Next-Day Delivery Obsession
June 13, 2024 at 3:52 pm

The allure of next-day delivery, epitomized by giants like Amazon.com, has long been perceived as the ultimate customer magnet. Retailers have raced to replicate this speedy service, believing it to be the key to consumer satisfaction. However, recent insights into shifting consumer preferences reveal a surprising truth: speed of delivery isn't the sole determinant ofโ€ฆ

3 Ways Retailers Should Prepare for Peak Season 2024
June 12, 2024 at 7:58 am

Peak season has become increasingly competitive for retailers. As more consumer spending shifts online, a convenient, seamless delivery experience has gone from a differentiator to table stakes. Shoppers expect fast, flexible, inexpensive delivery options. The Baymard Institute reports that 48 percent of cart abandonments are due to high extra costs (like shipping and fees) andโ€ฆ

Kohl's Adds Same-Day Delivery Via Instacart
May 8, 2024 at 5:19 pm

Kohl's customers can now get same-day delivery thanks to a partnership between the department store chain and Instacart, the companies reported last week. Customers can now place scheduled or same-day delivery orders for 1,172 Kohlโ€™s locations nationwide. Kohl's rewards can also be earned through Instacart purchases . โ€œWith Kohlโ€™s as one of the first departmentโ€ฆ

Walmart Increasing Return Shipping Rates for Third-Party Sellers
April 3, 2024 at 12:15 pm

Walmart is raising its return shipping rates for seller-fulfilled orders, citing "changing market conditions," according to an update posted this month on the Walmart Marketplace website. While the retailer doesn't make its return shipping rates public, the company told Talk Business itโ€™s the first rate increase in two years. Walmart marketplace allows third-party sellers toโ€ฆ

Small Businesses Should Be Diversifying Their Supply Chains, Too
April 2, 2024 at 11:24 am

Businesses are constantly having to navigate unexpected issues with their shipping processes and the real consequences that come to their bottom line. From upstream disruptions such as havoc in international waters that clog ports and upend access to goods, to downstream disruptions like inclement weather that mess with on-time-delivery (OTD) rates, the supply chain asโ€ฆ

DoorDash Adds Lowe's as First Home Improvement Retail Partner
April 1, 2024 at 7:15 pm

DoorDash has entered the home improvement category with a new partnership with Loweโ€™s Companies. The delivery aggregator announced yesterday that it will offer on-demand delivery from more than 1,700 Lowes' stores nationwide. This partnership marks DoorDashโ€™s first foray into the home improvement category and builds on the significant selection offerings on the platform, with more than 99โ€ฆ

Retailโ€™s Great Balancing Act and Why Crowdsourcing is Key
March 14, 2024 at 11:59 am

Consumers want convenience, personalization and value โ€” itโ€™s what pushed the U.S. retail market to a record $5.13 trillion in 2023. As inflation subsides, what shoppers want and how they spend will keep playing a big role in how the market evolves. Retailers need to keep pace with a more connected, savvy and discerning customerโ€ฆ

No Fast Shipping? No Problem. How SMBs Can Navigate the Amazon Effect
February 27, 2024 at 2:21 pm

COVID-19 may have started the fire, but the online shopping boom is showing no signs of burning out. As consumer expectations grow alongside this blazing industry, many are placing a stronger focus on the shipping experience itself. This is why retail giants like Amazon.com are making fast and free shipping incentives table stakes, with recentโ€ฆ

Emerging Technologies in Last-Mile Delivery
February 7, 2024 at 9:40 am

The explosive growth in e-commerce that flowed from the COVID-19 pandemic has made last-mile delivery more important than ever in the retail industry. Companies that meet consumer expectations when it comes to last-mile delivery will be well-positioned to thrive. Meeting those expectations, however, is easier said than done, as consumers want delivery to be fast,โ€ฆ