Shipping

Uber announced it has entered a partnership with Spirit Halloween offering costume delivery now through Halloween on its app. According to Uber, Spirit Halloween's catalog will be available on Uber's app at the same price as in stores. The ride-hailing app also said that Uber One members can get free delivery and a 5 percent…

Shopping has never been easier. Purchasing a new pair of sandals, plane tickets or even your groceries from home — or anywhere, for that matter — is simply convenient. Meanwhile, it’s up to online retailers to catch shoppers’ attention. Not an easy job considering the competitive environment in which e-commerce businesses are now operating in.…

In the fast-paced world of e-commerce, where brands need to regularly adapt their strategy to remain relevant and thrive, every decision counts. Yet I've seen too many brands make a critical mistake: treating one of their largest P&L items — shipping — as merely a cost center. This mistake is costing them a lot. Brands…

The opportunities in e-commerce are endless, but the industry is also more demanding than ever. As prices rise and consumer expectations evolve, businesses need to stay agile and innovative without sacrificing their bottom line. However, research from ShipStation reveals an exciting trend: shipping experiences are becoming a key factor in e-commerce success. This presents a…

The allure of next-day delivery, epitomized by giants like Amazon.com, has long been perceived as the ultimate customer magnet. Retailers have raced to replicate this speedy service, believing it to be the key to consumer satisfaction. However, recent insights into shifting consumer preferences reveal a surprising truth: speed of delivery isn't the sole determinant of…

Peak season has become increasingly competitive for retailers. As more consumer spending shifts online, a convenient, seamless delivery experience has gone from a differentiator to table stakes. Shoppers expect fast, flexible, inexpensive delivery options. The Baymard Institute reports that 48 percent of cart abandonments are due to high extra costs (like shipping and fees) and…

Kohl's customers can now get same-day delivery thanks to a partnership between the department store chain and Instacart, the companies reported last week. Customers can now place scheduled or same-day delivery orders for 1,172 Kohl’s locations nationwide. Kohl's rewards can also be earned through Instacart purchases . “With Kohl’s as one of the first department…

Walmart is raising its return shipping rates for seller-fulfilled orders, citing "changing market conditions," according to an update posted this month on the Walmart Marketplace website. While the retailer doesn't make its return shipping rates public, the company told Talk Business it’s the first rate increase in two years. Walmart marketplace allows third-party sellers to…

Businesses are constantly having to navigate unexpected issues with their shipping processes and the real consequences that come to their bottom line. From upstream disruptions such as havoc in international waters that clog ports and upend access to goods, to downstream disruptions like inclement weather that mess with on-time-delivery (OTD) rates, the supply chain as…

DoorDash has entered the home improvement category with a new partnership with Lowe’s Companies. The delivery aggregator announced yesterday that it will offer on-demand delivery from more than 1,700 Lowes' stores nationwide. This partnership marks DoorDash’s first foray into the home improvement category and builds on the significant selection offerings on the platform, with more than 99…