Shipping

Best Buy Store Associates to Make Home Deliveries
December 10, 2020 at 7:00 pm

Best Buy is bolstering its delivery options with just a few weeks left in the holiday shopping season. The Richfield, Minnesota-based retailer has for years used its stores as de facto warehouses for its e-commerce business; it's one of the ways Best Buy has held its ground against rivals like Amazon.com. Now it's taking theโ€ฆ

UPS Imposes Shipping Limits on Nike, Macy's, Gap, Other Retailers
December 3, 2020 at 4:21 pm

UPS reportedly told its drivers on Cyber Monday to stop picking up packages at some of the largest retailers in the U.S., such as Nike and Gap, after they reached capacity allocations set by the delivery company. The shipping company also halted package pickups for Macyโ€™s, L.L.Bean, Hot Topic, and Newegg, The Wall Street Journal reported Wednesday, citing internal documentsโ€ฆ

How Retailers Can Navigate 'Shipageddon' and Preserve Customer Relationships
December 3, 2020 at 10:27 am

In this episode of Retail Right Now, Total Retail's Ashley Chiaradio and Kristina Stidham discuss an article recently published by Total Retail titled, Top 5 Ways to Survive 'Shipageddon,' authored by Tara Kelly, founder, president and CEO of SPLICE Software. The article addresses how retailers can navigate the massive increase in online holiday sales, and theโ€ฆ

Top 5 Ways to Survive 'Shipageddon'
December 1, 2020 at 2:04 pm

By now you should have your logistical ducks in a row โ€” fulfillment and shipping processes in place, seasonal help on board, forklift drivers ready to roll, etc. (If not, bookmark this page, go do that now, then come back!) But are you ready to survive โ€œshipageddon,โ€ the combination of the expected massive increase inโ€ฆ

How to Prepare Your Online Store for the Holiday Season During COVID-19
November 25, 2020 at 11:56 am

Weโ€™re already getting super hyped for the holiday season. From delicate snowfalls to generous gift-giving to spending time with family and loved ones, it really is the most wonderful time of the year. If you work in retail, however, the holiday season can mean something very different. Many boutique owners find themselves busier than everโ€ฆ

Retailers Prepare Customers for Potential Holiday Delivery Delays
November 12, 2020 at 4:36 pm

Retailers and carriers are preparing for an online holiday shopping surge that could tax shipping networks and lead to delivery delays. FedEx and UPS are ramping up their holiday hiring while expanding their weekend operations, as well as asking retailers to use their shipping network when there's more slack. And stores are pushing shoppers toโ€ฆ

Preparing for Holiday Shopping (and Shipping) During a Pandemic
November 10, 2020 at 11:37 am

As we approach this yearโ€™s holiday season, one thing is certain: holiday shopping will be anything but traditional. Consistent ebbs and flows in retail sales, paired with COVID-19 resurgences across the U.S., have completely transformed consumer behavior as we know it โ€” paving the way for an unprecedented holiday shopping experience. According to our latestโ€ฆ

FedEx, UPS Warn Shippers of Holiday Delays
October 20, 2020 at 12:30 pm

FedEx and UPS have informed retail customers to expect delays in having their orders picked up as most of their capacity for the holidays is already filled. As many as 7 million packages a day could be outside of maximum capacity for the parcel delivery services, according to estimates by ShipMatrix. Brie Carere, executive viceโ€ฆ

Bed Bath & Beyond is Partnering With Shipt and Instacart for Same-Day Delivery
September 30, 2020 at 5:33 pm

Bed Bath & Beyond will begin offering same-day delivery service just in time for the holiday season, CNBC reported. This comes at a time when more consumers than ever are shopping online due to the COVID-19 pandemic. The retailer will offer this service across 48 states in BB&B and Buy Buy Baby stores, however, shoppersโ€ฆ

Highlights From Total Retail's Free Shipping Report
September 3, 2020 at 5:19 pm

In this special episode of Total Retail Talks, Editor-in-Chief Joe Keenan and Digital Content Manager Kristina Stidham discuss Total Retailโ€™s latest research report, โ€œHow to Make Free Shipping Profitable.โ€ The report is the compilation of a 10-part article series that Total Retail published on the topic earlier this year. The article series, which was publishedโ€ฆ