In this episode of Retail Right Now, Total Retail's Ashley Chiaradio and Kristina Stidham discuss an article recently published by Total Retail titled, Top 5 Ways to Survive 'Shipageddon,' authored by Tara Kelly, founder, president and CEO of SPLICE Software. The article addresses how retailers can navigate the massive increase in online holiday sales, and the order deliveries that come with it, with already overwhelmed delivery companies. Retailers need a plan now to make sure customer relationships don’t become collateral damage due to delayed deliveries. It’s all about the customer experience.
With these tips, it's possible to navigate “shipageddon” chaos while maintaining and even improving valuable customer relationships. To read all five of Tara Kelly’s tips, click here.