Retail Stores

In a post-pandemic world, there's a real opportunity for brick-and-mortar businesses to leverage sensory modalities — especially visual, tactile and auditory — to create a unique experience for their brand. Many of the nation’s largest retailers are transforming their stores from places where consumers simply transact into multisensory experiences to increase brand affinity and loyalty. Music is…

Spring is here, lockdowns are a fading memory and the economic outlook is brighter. Although uncertainty abounds and wallets remain tight, we may be in for a softer landing than previously thought. You can celebrate the good news by looking for creative ways to earn wallet share when online and in-store traffic are more blended…

Bed Bath & Beyond announced yesterday that it has filed for bankruptcy under Chapter 11 to close its business and seek a sale of its assets. The home goods retailer has received a commitment of approximately $240 million in debtor-in-possession financing from Sixth Street Specialty Lending to facilitate the store closing process, pending court approval. Bed…

In episode 397 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Raphael Peck, CEO of Brixton, a Southern California-based apparel and headwear brand. Peck provides an overview of the brand (1:00), details his professional background in retail that led to his current role (2:50), and touches upon his history of growing brands, including his strategy…

In this webinar, we’ll show the difference between the various types of traffic data.

Dollar General has again been found in violation of federal workplace safety regulations for “willfully exposing” staff to fire hazards at a Pennsylvania store, the Department of Labor said Friday, reports CNBC. Investigators found “dangerous safety hazards,” including blocked emergency exit routes and electrical panels, at a Jersey Shore, Pennsylvania store during a November inspection that…

The retail industry has undergone a dramatic transformation in the face of factors such as Amazon.com's dominance and an uncertain post-pandemic landscape. To stay successful, retailers have had to adapt their stores rapidly — from reworking layouts to setting up delivery or pickup areas — all while ensuring customer service is still at its highest…

In episode 395 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews David Sherwood, CEO of Daniel's Jewelers, a family-operated specialty jeweler with more than 100 stores and a best-in-class e-commerce site. Sherwood provides an overview of the jewelry company (0:48), his career journey growing up in the family-owned business (2:47), and the company's culture that fosters…

During a keynote session earlier this week at Shoptalk in Las Vegas, Joanne Crevoiserat, CEO of Tapestry, parent of brands Coach, Kate Spade, and Stuart Weitzman, detailed the organization's strategy for strengthening its brands and winning over customers in a shifting retail landscape. Here are some highlights from Crevoiserat's interview with Sara Eisen, journalist at CNBC. On Marketing…

Foot Locker CEO Mary Dillon on Monday outlined a new long-term strategy to grow the business as the retailer reported a sales decline of 0.3 percent in the fourth quarter. The strategy, dubbed “Lace Up,"  includes plans to expand sneaker culture by creating more sneaker occasions and providing more choice; relaunching the Foot Locker brand and opening new…