Mobile Commerce

It’s not an exaggeration to say that our mobile phones have become an essential appendage to our everyday lives. Apple trademarked the term “There’s an app for that” in 2010 for a reason. As consumers, if we're curious about a new store or need to access a quick service like food delivery or transportation, we…

Enhanced technology and greater personalization services are encouraging more people than ever to choose mobile devices over desktops when making online purchases. In fact, mobile commerce will begin to eclipse traditional desktop e-commerce. Retailers are certainly aware of this phenomenon, but many are stumped at how to best capitalize on the m-commerce wave. It’s clear…

2016 proved that digital is the way of life, which means mobile capabilities need to be incorporated into any brand or retailer’s sales strategy. Many brick-and-mortar stores are reaching for new ideas and new digital tactics to increase revenue. From blending online and offline brand experiences to finding new ways to engage with customers, there…

Lessons learned during the 2016 end-of-year shopping season are already finding applications in the retail space as store, sales and customer experience models continue to evolve. Retailers are focused on developing new approaches to better target consumers via mobile, online and in-store sales to not only remain relevant, but innovative in the retail marketplace. The…

Retail trends are already starting to show, even just one quarter into the year. In the Winter 2017 issue of Total Retail, we asked our Editorial Advisory Board what they believed would be the top trend that would impact retailers most this year. Below are some of their answers (click here for a list of…

Retail trends are already starting to show, even just one quarter into the year. In the Winter 2017 issue of Total Retail, we asked our Editorial Advisory Board what they believed would be the top trend that would impact retailers most this year. Below are some of their answers (click here for a list of […]

In less than a month, over 1,200 retailers from 600 companies will converge on Palm Springs, Calif. for the annual eTail West conference. Top executives from companies like Wal-Mart, Bonobos, PetSmart, Dick's Sporting Goods and many more will provide attendees with actionable takeaways to help their e-commerce businesses reach new heights. The conference runs from…

In less than a month, over 1,200 retailers from 600 companies will converge on Palm Springs, Calif. for the annual eTail West conference. Top executives from companies like Wal-Mart, Bonobos, PetSmart, Dick’s Sporting Goods and many more will provide attendees with actionable takeaways to help their e-commerce businesses reach new heights. The conference runs from […]

Since the introduction of e-commerce and especially following its inflection point, “comparison shopping,” a paradigm shift in consumer behavior, fundamentally changed the nature of retail forever. Why do consumers comparison shop? Sixty percent say to find the lowest price, according to PwC's Total Retail Survey 2016. Modern comparison shopping has created a new dilemma for retailers…

Every day, shoppers carry tens of millions of mobile devices into brick-and-mortar stores. Retailers know they should deliver great experiences for their shoppers to use on mobile devices in-store, yet most lack the data on what shoppers really want in this regard. For this reason, DMI recently published its second annual Mobile In-Store Experience Shopper…