Marketing

Is word of mouth marketing dead? Far from it. A recent survey of small business owners showed that over 63 percent of entrepreneurs considered it their most effective marketing channel, compared to social media (13.3 percent) and digital ads (6.3 percent). What exactly does “word of mouth” mean these days, though? With the pandemic accelerating our…

During Shoptalk 2022 in Las Vegas earlier this year, Editor-in-Chief Joe Keenan interviewed Bob Sherwin, chief marketing officer at Wayfair. In this video, Sherwin discusses the changing role of the marketer at Wayfair and across the retail industry, and the skillsets required to be an effective marketer today. He shares the shifts in consumer expectations…

If you work in marketing or product development, incorporating an ingredient brand into your offerings might be a desirable consideration for an innovative retail brand partnership. After all, they provide an unmatched opportunity when it comes to differentiating your product, reaching previously untapped consumers, and accessing resources you might not have. That’s because a great…

The four "Ps" of marketing (product, price, place and promotion) still get taught in some college classes as a canonical example of modern, linear, evidence-based commercial strategy. The first reference to the four Ps appeared in a marketing textbook by business professor E.J. McCarthy in 1960. The problem is the four Ps doctrine has lost…

To describe the job of today’s digital marketer as competitive would be a major understatement. Standing out in the noisy crowd is a challenge that never ends — and actually connecting with your audience makes that task seem positively Herculean. Yet that’s what the top retail marketers do every day. They not only stand out, but…

Five years ago, the term “retail media network” (RMN) was synonymous with Amazon.com. Today, the landscape looks much different. Numerous brands, from grocers and pharmacies to pet supply stores and delivery services, now offer retail media networks. Advertisers are starting to shift budgets, but Amazon is still a key player, capturing 45 percent of consumer…

Just one year after launching its Nordstrom Media Network retail media pilot, Nordstrom has announced that it’s expanding the offering. The news reflects an ongoing trend in retail: an increased focus on not only acquiring first-party data, but also using it in smart and innovative ways that demonstrate value to customers. As a cookie-less future…

Nothing in life is free, and especially not on Amazon.com. Like most serious commerce platforms, brands need to invest in Amazon, and particularly in advertising, if they want to succeed. That said, advertising alone isn’t sufficient to maximize revenue — and if you merely rely on that, you’ll miss a huge set of opportunities that…

Change has been the only constant in retail for three chief marketing officers who sat down with Sarah Engel, chief marketing officer and chief people officer at January Digital, during a session at Shoptalk earlier this week. Wayfair CMO Bob Sherwin, Revlon CMO Martine Williamson, and Kate Spade CMO Jenny Campbell said the changes have…

More than 50,000 college student athletes will be eligible to become paid Adidas spokespeople after the sports brand announced a new "name, image and likeness" network for NCAA Division 1 schools. The announcement, made Wednesday, allows the 109 partner schools included in the network to profit off their name, image and likeness (NIL) across 23…