Hiring
April 19, 2017 at 7:43 pm
I’ve been in the management and customer service business for longer than I care to admit, but as the decades have rolled by, I’ve learned a thing or two about what to look for when hiring and training a stellar customer success team. And at the risk of offending sensitive ears, I think it’s worth…
March 14, 2017 at 5:24 pm
Walgreens Boots Alliance named two executives to the chief marketing officer and chief merchandising officer positions, promoting Adam Holyk and Joe Hartsig, respectively, to those roles. Both will assume their new roles on April 1. Holyk and Hartsig will be replacing Linda Filler, Walgreens’ former president, retail products and chief merchandising and marketing officer, who…
March 14, 2017 at 11:00 am
At the risk of stating the obvious, when retailers first launch, they’re usually not able to expand their marketing team and solutions at the rate they might like. In the meantime, they assess their team and resources, and try to figure out how to fill the gaps. I’ve worked with marketing teams as large as…
March 8, 2017 at 3:14 pm
In the role of vice president of e-commerce and marketing, I’ve managed teams of well over 100 associates. It seemed there was always an open position to hire due to promotion, a newly created role or someone moving on. We've all experienced the pain of hiring the wrong person for the job. Hiring the right…
March 1, 2017 at 2:09 pm
Shutterfly Inc., the leading manufacturer and online retailer of high-quality personalized photo products and services, today announced it has appointed Michele Anderson as senior vice president, retail. Anderson will guide the development and execution of Shutterfly’s consumer growth strategy across its many product categories, both in its core business and in new categories over time.…
March 1, 2017 at 11:50 am
Our coverage of Total Retail’s first annual Salary Benchmark Report continues this week as we take a look at what financial benefits retails executives are getting from their companies. As a reminder, the Salary Benchmark Report was produced based upon the responses to an online survey that was sent to Total Retail’s audience over a two-week period last summer. Survey questions…
January 25, 2017 at 3:46 pm
As part of our continuing coverage of Total Retail’s Salary Benchmark Report, this week we take a look at the benefits that retail executives — CEOs/presidents/founders; chief marketing officers; C-level execs other than CEOs and CMOs; and vice presidents — are receiving in addition to their salaries and other financial perks. Specifically, the survey asked respondents…
January 23, 2017 at 3:03 pm
Total Retail’s seventh annual list of the leading female executives in retail features a who’s who in the industry. This year’s honorees were chosen based on a number of factors, including being in a top-level position within a retail organization, scope of responsibility within that position, career achievements, and involvement within the retail industry. This week we feature Becky Gebhardt, executive vice president and chief marketing officer, Lands’ End.
January 18, 2017 at 5:05 pm
As part of our continuing coverage of Total Retail’s Salary Benchmark Report, this article focuses specifically on the financial benefits that C-suite retail executives — CEO/president/founder; chief marketing officer; C-level exec other than CEOs and CMOs; and vice president — are receiving. Specifically, the survey asked respondents which of the following financial benefits were part of…
January 17, 2017 at 12:08 pm
Wal-Mart Stores Inc. said it plans to create about 10,000 U.S. jobs this year, a sign that even the country’s largest private employer feels the need to tout American job growth ahead of President-elect Donald Trump’s inauguration. The jobs will come from previously planned store openings, store expansions and new e-commerce services, the company said…
