E-Commerce

While no one is suggesting that Amazon is down to its last few cents, its most recent financial figures (released February 2022) indicate an e-commerce vulnerability that hasn’t been there for years or even decades. Overall fourth-quarter sales for Amazon in 2021 grew 9.4 percent, the first period of single-digit growth since 2001. Even these…

In this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Prashant Kumar, founder and CEO of TechBlocks, a cloud engineering and digital services provider. Kumar discusses his technology background that led him to launch TechBlocks, the types of clients the company works with, and how the organization can help retailers. In addition, Kumar…

During Shoptalk 2022 in Las Vegas last month, Editor-in-Chief Joe Keenan interviewed Guilherme Lebelson, global vice president of direct-to-consumer at Anheuser-Busch InBev (AB InBev). In this video, Lebelson discusses his role at the company, how direct-to-consumer selling factors into AB InBev's growth strategy, and the challenges that exist in selling its products digitally. He addresses how AB InBev…

In this episode of Retail Right Now, Total Retail's Marie Albiges and Joe Keenan discuss an article recently published by Total Retail, “The Trends and Disruptors E-Commerce Needs to Address,” authored by Sanjay Mehta, head of industry, commerce at Lucidworks. Disruptive trends, supply chain issues, and the challenge to create omnichannel customer connections have made…

Retail sales in March climbed 0.5 percent from the previous month, slightly less than the 0.6 percent Dow Jones estimate and a deceleration from the upwardly revised 0.8 percent gain in February. The data came with inflation rising 1.1 percent for the month as measured by the consumer price index. Inflation rose to its highest level since…

The digital grocery sector is booming, and 2022 will be the year that this food fight becomes more intense than ever. The market is worth an estimated $800 billion, and we’re seeing more and more hungry consumers ditching their carts for smartphones and laptops to do their weekly grocery shopping. As recent research of U.S.…

During Shoptalk 2022 in Las Vegas last week, Editor-in-Chief Joe Keenan interviewed Antonino Guichard, chief digital officer of Liverpool, the leading department store chain in Mexico. In this video, Guichard discusses some of the challenges Liverpool has faced in growing its e-commerce business, as well as how the retailer's customers' behaviors have shifted as a result of some…

Join Quantum Metric and Google Cloud as they highlight some of the biggest retail trends for the year in back-to-school shopping.

In episode 343 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Brian Beitler, chief marketing officer of QVC U.S. and HSN, part of Qurate Retail Group. Listen in as Beitler discusses how QVC is incorporating new livestream shopping tools to enhance the customer experience, why he believes consumer adoption of livestream shopping is rising, and…

People change, and not just trend by trend. Societal norms are known to progress every few years. The pandemic expedited that process when it forced everyone to go digital. Now, after two years of temporarily shifting strategy to meet the current consumer "want and need," brand marketers are desperately trying to determine their next game…