E-Commerce

Bold Software and the e-tailing group's third annual release of comprehensive research on the effectiveness of live chat technology found that one in five shoppers prefers live chat more than any other communication method.

Love Gant but don't live near a Gant store? Well, now you can get your fix from the comfort of your own couch because Gant has launched U.S. e-commerce on its website.

Castle Megastore Group launched a newly revised CastleMegastore.com and entered into a new channel of e-commerce sales. The newly launched site is a softer side to online adult retail and offers a targeted selection of top-selling products for online consumers.

Express is packing its full e-commerce catalog, complete with credit card checkout, into its Facebook presence. The retailer believes it's delivered a tighter integration on the Express Facebook page than that of some other early social shopping stores.

Can your website hold an intelligent conversation with consumers each time they return to visit? Can it analyze their behavior individually and respond with appropriate navigation? Can its follow-up emails best meet their needs and objectives, and in a time frame short enough to keep their attention?

E-commerce spending was up 19.2 percent in April, the category's sixth straight month of double-digit growth and 21st straight month in positive territory, according to MasterCard Advisors SpendingPulse.

Amazon has launched MyHabit.com, a site that mimics sites such as Gilt Groupe by holding brief online flash sales of clothes. Sales typically last 72 hours. The site launched with clothes from Doo.ri, Badgley Mischka and i.am clothing, the brand of Black Eyed Peas member Will.i.am. The site will feature photos and video of the clothing on models, the internet retailer said.

JoS. A. Bank Clothiers is now allowing international customers to place orders on its website, as the retailer can now deliver orders to customers in over 90 countries. The retailer will use a third-party provider to facilitate the checkout orders and to export and deliver the orders to international destinations.

Groupon's latest battlefields are in the East, where it faces an uphill battle in China and is the underdog in Australia. Groupon's latest tactic to gain ground: acquire burgeoning deal site Crowdmass.

New York magazine is about to launch a weekly deals e-newsletter and online adjunct, but instead of matching offers play to advertisers, it will aggregate “the best of the best” of other e-commerce sites’ picks.