Catalog Circulation

Catalog KPIs … Keeping Your Eyes on the Ball
April 28, 2021 at 7:02 pm

Key performance indicators (KPIs) are important to any print catalog or digital marketing business. Knowing how often and which KPI to track can make a huge difference to your profit and loss (P&L) statement. You need to separate the “nice to know” from the “need to know” information. Tracking nonessential KPIs might make you feel…

Catalog Costs: How Low Can You Go?
March 29, 2021 at 5:19 pm

Direct mail is experiencing a long overdue resurgence for retailers, hastened by the pandemic. Increasingly crowded ads on social media and Google, full email inboxes, SMS dings all day long ... while the much-maligned mailbox remained emptier as credit card offers dwindled and in-store postcard coupons were recycled. It’s not surprising that many e-commerce brands…

Managing Pandemic Catalog Buyers
February 18, 2021 at 2:30 pm

Many catalog mailers are seeing large increases in revenue and growth in their new-to-file buyers because of the surge in pandemic-driven online purchases. However, with the growth in the number of buyers comes lots of uncertainty. Are these new buyers different than buyers pre-pandemic? The business issue with the significant influx of pandemic buyers is…

Catalog and Digital Marketing … The Future is Here Now
January 20, 2021 at 1:55 pm

2020 is a year we will always remember, yet one we would like to forget. It was a year that changed our lives forever. Some have been affected more than others, but we all have a story to tell. People talk about “the new normal,” but what exactly does that mean to retailers and direct…

Ikea to Discontinue its Print Catalog
December 8, 2020 at 6:47 pm

Swedish furniture giant Ikea is ending production of its famous catalog, saying the thick compendium of affordable sofas, knickknacks and housewares will leave "a phenomenal 70-year legacy." Shoppers aren't using the catalog like they used to, said Konrad Grüss, managing director of Inter IKEA Systems B.V., the worldwide Ikea franchiser, citing changes both in the…

What Will Catalog Marketing Look Like in a Post-COVID-19 World?
October 26, 2020 at 11:16 am

The coronavirus has been a life-changing event. We've never experienced anything like this before. Baby Boomers were young when polio was nearly eradicated with the Salk vaccine in 1955. At that time, very little was known about polio, which paralyzed and often killed young children. Science has greatly advanced since then. Even so, until we…

How Can Catalogers Manage Their Post Office Mail Delivery Risk During Q4?
October 19, 2020 at 11:52 am

Catalogers are rightly concerned about managing their catalog deliveries through the mail during the election season. Issues include: Will catalogs get delivered? Will catalogs get delivered on time given the turmoil surrounding the Post Office and the election? Will customers respond like a normal holiday season or will response rates be affected by the shadow…

REI Shelves Catalog in Favor of Print Magazine
June 25, 2019 at 6:55 pm

REI is discontinuing its print mail-order catalog and debuting a magazine. Called Uncommon Path, the print publication will run on a quarterly basis and include stories focused on the outdoors. Kent, Washington-based REI is partnering with Hearst Magazines on the project, which will be staffed by a team of roughly six in-house REI employees as…

Inside H&M's Decision to Discontinue its Catalog, and the Future of Print
May 10, 2019 at 2:30 pm

In this episode of Retail Right Now, Total Retail's Kristina Stidham and Joe Keenan discuss the decision by H&M to discontinue its print catalog after 39 years of publication. In addition to analyzing H&M's reasoning for getting out of the catalog business, the pair discuss the future of print catalogs in an omnichanel marketing mix,…

H&M Ends its Print Catalog After 39 Years
May 7, 2019 at 9:44 am

Swedish fashion giant Hennes & Mauritz AB (H&M) said it ceased publication of its print catalog after 39 years. The move follows dwindling interest from customers in flipping through glossy pages of inventory when they can find the latest deals with their mobile phones or computer screens. H&M said abolishing the catalog will contribute to…