Rich Stendardo

Rich Stendardo

Rich Stendardo is the CEO of Yottaa, an e-commerce acceleration platform.

Shoptalk 2022: Retail’s Big Reunion
April 14, 2022 at 8:46 pm

After a two-year hiatus, close to 10,000 retail innovators joined forces in Las Vegas last month for Shoptalk. The much-anticipated event focused on the future of retail, highlighting new technologies, trends and business models. Shoptalk offered a variety of engaging speakers, from small startups to the biggest brand names in the industry, along with original…

eTail West: The Retail Homecoming We All Needed
March 10, 2022 at 4:20 pm

The stars aligned for eTail West, the pre-pandemic fan favorite retail conference that held its annual event in-person on February 28-March 2, 2022, in sunny Palm Springs, CA. With COVID-19 cases down and mandates lifted, the event was the closest thing to a “normal” conference many of us have experienced in what feels like forever.…

Salesforce Connections Urges Retailers to Up Their Shopper Experience Game
July 23, 2019 at 9:41 am

Attendees at the Salesforce Connections conference in Chicago last month were met with stories of innovation, forward-thinking leaders in e-commerce, and even got their fists pumping with the event’s legendary annual concert. The theme this year was strongly focused on shopper experience, and how the right technology and some out-of-the box approaches can really make…

4 Key Takeaways From Shoptalk 2019
March 12, 2019 at 11:34 am

Last week, the 2019 Shoptalk conference featured one of its best speaker lineups and attendance to date. Over 8,000 e-commerce professionals gathered to hear presentations from 185 retail and e-commerce experts about trends and technologies impacting the industry. In particular, four great sessions stood out that demonstrated two main themes of the conference. One theme…

eTail East Arms Online Retailers for the Coming Holiday Shopping Battle
August 13, 2018 at 1:15 pm

Attendees to the eTail East Conference in Boston last week may have suffered from a heat wave, but it didn’t stop them from thinking about the holiday season a few months away. The agenda for this year’s conference featured insightful and useful content focused on helping retailers make the most of the upcoming 2018 holiday shopping…

Can a Retail Website Have Great Features and Still Load Fast?
July 20, 2018 at 9:33 am

Are online retailers finally delivering a fast website experience? That’s the question posed by the newly released Retail Systems Research (RSR) report, 2018 eCommerce Website Performance: The Stakes Are Increasing, But Are Retailers Falling Behind? The report is a follow up to RSR’s 2017 report, eCommerce Performance: What Works, What Doesn’t, and What’s Next?, and ranks…

2018 eTail West: Cloudy With a Chance of Mobile
March 9, 2018 at 11:21 am

Last year at eTail West, it was 85 degrees. Retailers and technology vendors that attended this year’s event were greeted with clouds and temperatures in the 50s, but we made the best of it by enjoying the outdoor parties huddled around fire pits with warm cocktails. As usual, eTail offered great content, fun events and…

eBags Experiments With Higher Speed, Conversions Result
January 11, 2018 at 11:52 am

A common question regarding web design and performance is which is better, a rich customer experience or a leaner website that loads faster? This is a question eBags posed. And the path the online retailer of handbags, luggage, backpacks and travel accessories chose generated 10 percent more orders. Here's how eBags did it. New UX…

eTail East: Summertime and the Living Was Easy
September 14, 2017 at 9:08 am

A sunny, 85-degree day in August. For most people, that meant heading to the beach for one last summer getaway. For the retail world, it signaled another eTail conference in Boston. This year’s eTail East featured content that should help attending retailers make the most of the upcoming 2017 holiday shopping season. Throughout the conference,…

E-Commerce Performance is ‘Disturbingly Slow’
July 14, 2017 at 11:19 am

Online retailers face a constant tug-of-war between delivering rich, engaging experiences to shoppers and offering fast web performance across all devices. The problem is that many of the third-party applications that help improve shopper experience, such as live chat, personalization and customer recommendations, actually slow down performance. In a new research study entitled, “E-Commerce Performance:…