Special Report: Printing, Production and Paper

As well as enabling content exchange, Synapse InSite doubles as a good communications tool. “[It] collects data that becomes our internal documentation path,” Motheral adds. “Every keystroke, notation or report is available to our customers, as well.”

Motheral estimates that 90 of his customers now use Synapse Prepare for PDF creation and access its Synapse InSite portal to submit jobs, collaborate on soft proofs and monitor the status of their jobs. Motheral supplies the Synapse Prepare software, as well as training, and customers access Synapse InSite for free via a standard Web browser.