Why Omnichannel Shouldn’t Mean Every Channel
By
Bob Barr
Facebook
Facebook
Twitter
Twitter
LinkedIn
LinkedIn
Email
Email
0 Comments
Comments
Customer Engagement Across Channels Starts With Mobile
Along with every other business decision, defining the optimal channel engagement model starts with the customer. Every business can improve customer engagement, but it first needs to understand its fundamental value proposition as a company, and second how customers expect to engage with it and others in the industry. In most cases, the mobile experience is the single best place to start.
0 Comments
View Comments
- Companies:
- Amazon.com
Bob Barr
Author's page
Related Content
Comments