The app used most by men is Google Maps. Women’s top pick, on the other hand, is Facebook. When it comes to search apps, women favor Google, while men choose Yahoo. Women keep things organized with Bank of America and calendar applications, while men go for ESPN and the user review app Yelp. When it comes to playtime, gentlemen enjoy launching birds at pigs with Angry Birds, while women prefer a quiet game of Solitaire.
In terms of spending habits, males (62 percent) are more likely than females (49 percent) to make purchases on their smartphones. That means men are buying more tickets, food and anything else available on their mobile screens.
However, shopping isn't the smartphone’s main purpose — 44 percent of all users said they haven't made a purchase with their mobile device.
The Takeaway
In comparison to apps, the mobile web may seem less flashy. But don’t be fooled: Half of consumers use the mobile web as often as they use apps. And for retailers, it may be a better investment to ensure your site is mobile enabled, especially if driving information is the goal.
Because apps are difficult to get right, embedding advertising in ones that have already gained popularity may seem like a cost-efficient strategy. The finding of this study shows this isn't the case. Retailers should be wary of investing in this type of advertising, as half of the survey's respondents said they completely ignore advertising on their smartphones, and an additional 17 percent who do look never click through.
At this point, the buzz and excitement surrounding apps might deliver value to public relations, but it's probably not an effective mass marketing tool. That said, as smartphone use continues to grow and consumers better understand the benefits of the mobile retail experience, the debate will continue. Just keep in mind, the journey from app store to user isn’t easy. In order to crack the code, retailers will need to create an app their customers won’t be able to live without.
- Companies:
- Amazon.com
- Yahoo! Search Marketing
- Places:
- Mars