
By
Joe Keenan
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It's ironic that a tenet of online shopping — home delivery — may be the answer to the struggles of brick-and-mortar stores. The four mall operators — Simon Property Group, General Growth Properties, Macerich, Westfield Group — are building the infrastructure needed for Deliv's solution, including providing runners, concierge services, storage space, shipping consolidation locations and dedicated parking for crowdsourced delivery vehicles. With multiple tenants working together in a single delivery system, mall retailers are able to provide the on-demand services today's consumers are looking for.
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- Companies:
- Amazon.com
- J.C. Penney
- Places:
- U.S.

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