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In today's service-based, multitier application architectures, it's often impossible to determine in advance the path a transaction, such as a log-in, product search or checkout will take in production. To be proactive in this dynamic environment, critical performance data for all transactions have to be continuously monitored, not just after an incident happens. It requires the data to be accurate end-to-end, going beyond averages to analyzing the actual transaction details, including outliers.
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Nagraj Seshadri
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