HR: How to Find Great Customer Service Personnel
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1. Honesty. “You can test for this, of course,” said Mitchell. “But two true signs are if the person is open to new ideas and seems genuine in character.”
2. A positive attitude. “When interviewing, beware of applicants who blame other people or things like computers for their past mistakes,” said Mitchell.
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- Places:
- Connecticut
- New York City
Reported Donna Loyle
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