How Retailers Can Best Compete With Amazon
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In our omnichannel world, retailers need the capability to fulfill customer expectations anywhere, anytime and in any way. There's no doubt that retail sits at a critical crossroads today, and many will fail before the holiday shopping season of 2013.
To best compete with Amazon, focus obsessively on your customers by refusing to pursue business as usual. Through your unique plans based on strategy, technology and supply chain, carve out a segment of customers who will select you over Amazon and other competitors.
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- Companies:
- Amazon.com
- People:
- Jeff Bezos
James A. Tompkins
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