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My other recent experience with a telemarketing upsell was with Pottery Barn Kids. After I placed an order for a shelf unit, I was asked if I wanted to hear about some of the catalog's specials. "Of course," I said. This time, however, after listening to a few items I decided I wasn't in the mood to buy and said, "Thanks, but no thanks." End of story—the TSR didn't try to keep the sales pitch going.
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