‘Be There or Be Square’; Why & How Lillian Vernon Reverted to Its Old Square Format

Lillian Vernon, a Virginia Beach, Va.-based cataloger and online retailer specializing in household, organizational, children’s and fashion accessory products, has gone back to its roots in search of future success. The company’s catalog has reverted to its more unique dimensions, 8 inches by 8 inches, after a four-year departure. The 56-year-old multichannel merchant first introduced the square format in 1986, but in recent years had been using the more common 8 inches by 10 inches format.