By
Joe Keenan
, Senior
and Catalog Success
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1. Determine your metrics. Figure out exactly where your upper management stands in measuring success in terms of return on investment (ROI) and what levels of return it expects. This is especially critical during an economic slump when marketers are under increasing pressure to deliver measurable results and clearly demonstrate the value they provide.
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- Companies:
- Forrester Research Inc.
- Silverpop


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