4 Steps to Help Prevent 'Friendly Fraud'
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In an effort to appease customers, credit card companies have made the chargeback process easier than ever. With a simple phone call, customers who are unscrupulous, lazy or suffering from buyer’s remorse can request full refunds for their purchases. Merchants are stuck paying fines and fees to the credit card companies, plus the loss of the merchandise, which is often not returned.
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- Brien Heideman
Brien Heideman
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