JustFab is Reviewing Customer Service Practices as Complaints Pile Up

JustFab, the online fashion retailer accused of deceiving customers with monthly subscriptions that are difficult to cancel, says it's reviewing its tactics and customer service practices. As reported by BuzzFeed, more than a thousand customer complaints about JustFab have been submitted to the Better Business Bureau and the Federal Trade Commission. The company last year settled a consumer protection lawsuit in California for $1.8 million and has been targeted by consumer groups that include Truth in Advertising.