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April showers bring May flowers. And for online floral retailers, May flowers mean Mother’s Day,…

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In this week's episode of Retail Right Now, Total Retail's Caitlin Sullivan and Joe Keenan discuss the growing influence of technology within the retail industry. Special attention is paid to the impact that artificial intelligence (AI) can have on retailers’ businesses, from optimizing back-end operations (e.g., inventory management, shipping) to improving the customer experience.

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