Save money by paying your warehouse employees more? Doesn't seem to add up. But that's just what's happening for Young Living Essential Oils, a cross-channel retailer of essential oils and oil blends, oil-enhanced nutritional supplements, bath and body products, skin-care solutions, and natural preparations for the home. In a session yesterday at the National Conference on Operations & Fulfillment in Las Vegas, Ron Harris, chief logistics officer at Young Living, and Steve Johnson, principal at Johnson Stephens Consulting, a supply chain operations consulting firm, detailed how a labor management system has increased warehouse productivity and decreased payroll costs for Young Living.
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