Jay Baer

While the rise of digital media channels (e.g., social media sites, blogs, YouTube) in recent years has resulted in a distracted and fragmented consumer audience, it's also provided retail marketers the opportunity to engage customers and prospects at all times in multiple outlets. During a keynote session at IBM's Smarter Commerce Global Summit 2013 in Nashville yesterday, Jay Baer, president of social media and content marketing strategy firm Convince & Convert, laid out how brands can deliver highly personal and relevant experiences to consumers across all channels and touchpoints.

Target, with 1,743 stores in 49 states, will announce "My TargetWeekly," a fully customizable version of its weekly ad. The ad now appears on Target.com, where it draws more than 1.2 million visitors weekly, and in Sunday newspapers, where it is seen by 100 million consumers each week.