A judge could rule by the end of the week on whether the Jets and the Giants can continue their lawsuit to block construction on the American Dream retail and entertainment complex. Attorneys from the NFL teams and Triple Five, the developer of the American Dream project, met in court Monday to make their arguments. Robert J. Giuffra, an attorney representing the Jets and Giants, said the teams should have a say on any major changes to the project.

Following the openings of New York-based Stuart Weitzman Inc.'s 1,600-sq.-ft. flagship at 675 Fifth Ave. in New York, as well as an 1,800-sq.-ft. flagship boutique at 701 N. Michigan Ave. in Chicago—which both debuted in October 2011 and were designed by Italian avant-garde architect Fabio Novembre—the luxury shoe retailer is planning to expand, according to www.wwd.com. In December 2011, shops will open in Scottsdale, Ariz.; Bloomington, Minn. (at the Mall of America); and Tampa, Fla. Additionally, new store openings are slated in 2012 for New Orleans; Hackensack and Short Hills, N.J.; Palo Alto, Calif.; Los Angeles; Chestnut Hill, Mass;

If you outsource your contact center operations to a third-party provider, you should be made aware of testing and can ask for results. Contact centers should perform testing at least once a day. Some contact centers are totally managed by computers, which is beneficial for two primary reasons — testing never stops and any necessary changes can be made within seconds. —Alan Rudnick, senior vice president at CCT Marketing LLC, a Hackensack, NJ-based provider of CRM services and solutions

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