Nuance Communications

Forrester Webinar - Gaining the Retail CX Edge
May 16, 2022 at 4:51 pm

Join industry giants from Forrester, Microsoft, and Nuance on June 14th as they provide their insights, real world examples and best practices for leading edge CX

Tips for Creating Secure, Convenient and Quick Digital CX
November 23, 2021 at 8:23 pm

In this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Seb Reeve, director of market strategy at Nuance Communications, a speech recognition and artificial intelligence software company. Reeve discusses a few highlights from a recently released report by Nuance in conjunction with Total Retail, "How Retailers Can Leverage AI for Superior Digital CX," and how…

How Retailers Can Leverage AI for Superior Digital CX
October 8, 2021 at 4:20 pm

Online retailers have seen a surge in sales as consumers flock to websites and mobile apps to shop, looking for ways to save time, hunt for deals, and engage in contactless commerce. It’s now imperative for retailers to have an engaging and consistent digital presence to win over new customers and keep them coming back, as well as retain their existing customers. Download this valuable asset to help your business adopt advanced AI technologies to provide experiences that are best positioned to reap the rewards of higher sales, long-term customer loyalty, and lower costs.