Barneys New York, Nordstrom and Bergdorf Goodman ranked as the top luxury department stores among the ultra-affluent in the Luxury Report 2011 by Unity Marketing. The survey also uncovered signs that the wealthiest consumers are slowing their pace of shopping in these stores.
Canada is definitely in for American retailers looking to expand outside the U.S. The most recent chain to express an interest in opening stores in that country is Nordstrom.
Nordstrom is taking its vaunted customer service to the next level: The company will roll out mobile checkout devices to its stores nationwide by the start of its anniversary sale in July. The retailer, which has tried a variety of different devices, is currently testing the iPod Touch in its downtown Seattle and Bellevue Square stores.
Fits.me is a virtual fitting room for online clothing retailers. Fits.me is different from other virtual fitting rooms in that it doesn't require a webcam. All it needs is your measurements. Don't know your measurements?
Last month, retail giant Nordstrom scooped up HauteLook faster than a savvy shopper will snap up a $425 pair of Tom Ford sunglasses discounted to $129. The luxury chain’s purchase of downtown L.A.’s HauteLook for $180 million in stock reflects the growing popularity of “flash sale” websites like HauteLook. It’s the first time ever that a brick-and-mortar retailer has acquired a flash-sale site company, showing the importance of such sites as traditional retailers look to tap into the $176 billion U.S. online shopping industry.
Nordstrom announced it's entered into an agreement to acquire HauteLook. Nordstrom said the acquisition will enable it to participate in the fast-growing private sale marketplace and provide a platform to increase innovation and speed in the way it serves customers in all channels.
In order to grow revenue and gain new customers, small and emerging merchants are increasingly noticing the importance of becoming multichannel retailers. Blake Nordstrom, president of upscale department store chain Nordstrom, discussed customers' evolving role in shaping the future of multichannel retailing.