Today on Total Retail

Big Lots has concluded its sale agreement with investment firm Gordon Brothers Retail Partners, securing the brand's future and several jobs, reports Yahoo Finance. The two parties entered into agreement for the deal late in 2024. This strategic move allows privately owned retailer Variety Wholesalers to take over numerous store outlets, ranging from 200 to…

While friendly sales staff, top-notch products, and eye-catching visual merchandising draw consumers into your store, the checkout process is critical in converting them into paying customers. Research reveals retailers lose approximately $37.7 billion annually due to long checkout lines. That said, if your checkout experience isn’t up to par, it could significantly impact your bottom…

While the unprecedented supply chain disruptions of the past few years have slowed, several pressure points continue to impact industry leaders, including heightened inflationary costs, increased sustainability expectations, and emerging technologies that require strategic investments to remain competitive. But what do these influences look like across the supply chain? Here’s a breakdown of these challenges…

The experience a shopper has returning a product online or in-store can have a dramatic impact on loyalty. One bad experience can force a consumer to sever a relationship with a retailer, while a positive experience can motivate a consumer to buy more goods. New data supports the impact of returns on loyalty, showing that…

The COVID-19 pandemic has left a mark on nearly every aspect of life. The ways people shop, make purchasing decisions, and perceive value have fundamentally shifted over the past few years. When we emerged from the pandemic, it became clear that many of the changes in consumer habits were here to stay. Retailers that once…

Can we really call retail media advertising? It’s a question raised recently by marketing professor Byron Sharp, who suggested retail media should be seen more as a distribution channel than an advertising channel. He argues that if we consider paid search or display ads on platforms like Amazon.com as advertising, we must also acknowledge that…

Ulta Beauty CEO Dave Kimbell is retiring and will be replaced by the retailer’s Chief Operating Officer Kecia Steelman, the company announced Monday. The beauty retailer said in a news release that the leadership changes take effect on Monday. Steelman will also replace Kimbell on the company’s board of directors. Along with announcing the executive…